Privacy Policy
1. Introduction
At KTruck, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our mobile applications (User and Driver apps) and tell you about your privacy rights.
2. Data We Collect
We collect information that you provide directly to us, such as when you create or modify your account, request services, contact customer support, or otherwise communicate with us. This includes:
- Name, email address, phone number, and physical address.
- Location information (GPS data for real-time tracking).
- Payment information (transactions processed via secure gateways).
- Identification documents (for driver vetting and security).
3. How We Use Your Data
We use the information we collect to:
- Provide, maintain, and improve our logistics services.
- Facilitate real-time tracking from pickup to drop-off.
- Process payments and ensure secure transactions via our Escrow system.
- Send you technical notices, updates, security alerts, and support messages.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
5. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: support@ktruckapp.com
Phone: +234 810 579 5204